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Complete Business Connectivity

Tips & Tricks

At Comm-Tech we want to help make your life easier, whether you’re at home, in the office or on the move. These simple tips and tricks will help you make the most of your communications.


Signal Problems
Signal problems? Turn your phone off every 3-4 days
When users leave there phone turned on for days at a time, an issue which is increasingly prevalent as people become more dependent upon their mobile, their phone can sometimes stop speaking to the network effectively (it stops updating). This can then manifest as a number of different symptoms e.g. SMS being received late (including voicemail alerts), people going straight to voicemail without the phone even ringing, loss of signal, etc. This issue can occur on any network. The great news though, is that it is easy to fix (it is also advisable that people should also get their phones to update following any temporary network issues): Turn your phone off every 3-4 day days for 10-15 mins Complete a Manual Roam, forcing your phone to update on the network
Want to boost your mobile signal at home?
Many people experience poor signal in their home, however there are solutions available to ensure that you always stay connected:

Vodafone Sure Signal
  • Suitable for a 3G handset + broadband connection
  • Only network currently offering a cost-effective solution to remove problem
  • Emits perfect 3G signal
  • Simple design that plugs into broadband router
  • Secure & easy to configure
Vodafone Managed Sure Signal
Available for commercial use (up to 160 users). For further information and pricing details, please contact your account manager.

2G/3G Signal Boosters
If a Sure Signal cannot be utilised i.e. where there is no broadband connection, there are boosters available that will enhance an existing network signal. These are available for most networks in a home/small office kit and are generally easy to self-install.
How to stop signal fluctuation or dropped calls
Try locking your phone to 2G/3G only. Most UK phones are set to connect to 3G as a preference. If 3G is unavailable, phones will automatically utilise 2G sites (shown as EDGE or GPRS on your phone). However, active calls do not always hand over seamlessly from 3G to 2G sites, and vice versa. This can result in dropped calls. In most cases users will experience a stable service. However, when travelling or passing through different areas with or without 3G, or when a 3G signal is present but weak, problems may be experienced. 3G coverage can also vary depending on the number of people using a site. If you are affected by this issue, you occasionally might not be able to make calls despite full 2G coverage being shown, which may occur as your phone tries to connect to a 3G signal. The normal indication that this is the cause of the issue is signal on your phone fluctuating through the day, despite being in the same location. If you are experiencing problems: • Try locking your phone to 2G only, which will stop it trying to connect to a weak or variable 3G signal and resolves most problems in these areas. It is easy to switch this back on once you are in a stronger signal area.

Mobile Hardware Issues
Boost your smartphone battery life
If you're finding that your phone battery isn't lasting as long as it could, try these simple tricks to ensure you're getting the most out of it.

Dim the screen brightness
Keeping your smartphone on full brightness might look great, but it will quickly eat away at your battery life. Many phones also include an auto-brightness feature to automatically adjust to lighting levels - look in your Display Settings to change this.

Keep the screen timeout short
This should be in your phone Display Settings menu, or, on an iPhone, look for Auto-Lock in the General Settings menu. We recommend changing this to the minimum available time.

Turn off Bluetooth and Wi-Fi
If these aren't needed, for example when you're not in your car or away from your home or office Wi-Fi connection - look for 'Connectivity' or similar in your Settings menu.

Limit application access to GPS
GPS can significantly drain your battery life, so we recommend that you revoke permissions for any apps that don't necessarily require it. This should be in your Application Settings.

Don't leave apps running in the background
Whilst multitasking can be helpful, it also drains your battery life. Android users can tap Settings > Apps > Running and hit 'Stop' on the apps you wish to close. iOS users can double tap the Home button then hold the icon until an X appears to close each app.

Turn off vibrate alerts
Vibrate alerts can be handy as a subtle notification compared to a ringtone, but use much more battery - consider instead turning your phone to 'Silent' mode and leaving it somewhere visible so that you don't miss calls or texts.

Consider turning off push email and other push notifications
Push notifications can drain your battery by connecting to the internet and searching constantly for new information. By changing your settings to search for emails or other data at timed intervals, or manually, you should see a vast battery life improvement.

Turn off your phone from time to time
Many of us leave our smartphones on for weeks on end, but you may see a slight battery life improvement by turning it off every now and then, rather than just leaving it in sleep mode.

 
How to decide which operating system is best for your business
With so many different manufacturers claiming to be the best on the market, it can be daunting to decide which mobile phones will help your business to work most effectively.
Why not visit our mobile operating systems page to find out more about iOS, BlackBerry, Android and Windows Phone operating systems. You can also speak to one of our account managers and arrange to visit our Experience Centre to try out the different options.
If you have any other queries, or need help with something which we haven’t covered, please get in touch and we will be happy to provide assistance.

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