In light of the recent widespread coverage of the internet hacking of TalkTalk, we thought it best to release a statement in preparation of any customers raising concerns regarding internet security. In the event that you currently have fixed line services direct with TalkTalk and are looking for advice on internet security, what to do if you have been a victim of the hack, or looking to switch provider, this information may come in useful.
For businesses concerned about internet hacking/security our dedicated mobile, fixed line and broadband provider Vodafone takes the security of our customers’ data very seriously and employ people with specific skills to assess the security of our systems to ensure that there are robust measures in place to guard against external attacks.
Vodafone’s externally facing web sites are regularly tested to ensure that any new security risks are quickly identified and that protective measures are implemented in a timely manner to ensure that they don’t affect the operation of our site or impact on the security of their/our customers’ data. The web sites are also monitored 24/7 by the Global Security Operations Centre which receives alerts on unusual or suspicious communications and can take pro-active measures to prevent unauthorised traffic from affecting the operation of their sites.
Should you know of anyone who has been part of the TalkTalk cyber attack, we recommend visiting Action Fraud for further information. Action Fraud is the UK’s national reporting centre for fraud and internet crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime. For further information you can find their website at http://www.actionfraud.police.uk/support-and-prevention/protect-yourself-from-fraud/.