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Complete Business Connectivity

Code Of Practice

At Comm-Tech we pride ourselves on our high standards of customer service. If we have not met your expectations, please let us know what has gone wrong and how we can improve our service in the future.

If you are not happy with our service and would like to make a complaint, please contact us first by calling us on 01603 518 518, or send us an email.

Alternatively, you can write to us at:

Customer Relations
Comm-Tech Voice & Data Ltd
Communications Centre
33 King Street
Norwich
NR1 1PD

Our customer relations team aim to resolve all issues on first contact, but, if we cannot, your call will be escalated to a team manager. In any event we will endeavour to resolve any complaint within one week. If we are unable to do so, we will notify you and provide weekly updates on progress.

 

 

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