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Complete Business Connectivity

Avaya 9621G


  • Color display – 3.7 inches x 2.1 inches (9.5 cm x 5.4 cm)- Diagonal width: 4.3
    inches (11 cm)
  • Touch Screen display
  • 4-position adjustable tilt display
  • Permanently-labeled feature buttons:speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume (separate volume levels in handset, speaker, ringer, and headset)
  • Red LEDs on speaker, mute, headset, message and history
  • 24 administrative buttons
  • Wideband speakerphone
  • 0-5 Softkeys
  • Ergonomic hearing aid compatible handset supporting TTD acoustic coupler
  • Bluetooth and DECT headset support with adapter
  • Message waiting indicator
  • Ethernet (10/100/1000) line interface
  • Secondary Ethernet (10/100/1000) line interface
  • Optional IEEE PoE 802.3af

The 9621G IP Deskphone has a graphical color display, large touch screen and integrated Gigabit interface. Part of the 9600 Series IP Deskphones, the 9621G leverages your enterprise IP Network to deliver sophisticated voice communications from headquarters, remote locations or home offices. Integrated with the Avaya Aura® and IP Office™ Platforms, the 9621G optimizes communications through a flexible architecture that leverages existing investments and accommodates changing business needs.

Looks Great, Sounds Better

Delivers high definition audio that will delight any employee, particularly those who spend a lot of time on the phone and/or frequently have multi-party conference calls.

Familiar, Functional Interface

Facilitates access to information through an easy-to-read, high resolution color display.

Handy Hints

Speeds completion of common tasks with intuitive prompts on the touch screen and easy one-touch access from the “home” screen to other applications.

Visual Assistance

Supports enhanced productivity by improving call control and management through a graphical display that anticipates user intentions and makes contextual menus, prompts and instructions easy to read.

Energy Saving

Supports reduced energy consumption and costs through Power-over-Ethernet Class 2 design with “sleep mode”.

Microsoft Outlook Integration

Download up to 250 contacts from Outlook into the phone’s directory. To make a call or send an IM, simply scroll through your phonebook and press the icon.

Consolidated Phonebook/Call-IM History

Store up to six phone numbers for up to 250 contacts and see a history of recent calls and IMs for each one.

Avaya Aura® Conferencing

Use the Avaya Flare® touchscreen interface to set up a call, add/drop participants, hold a sidebar conference, make another call, send an IM—all while the conference call is in progress.

Instant Messaging

For Instant Messages, the Avaya Flare Experience provides both a touchscreen keyboard as well as a set of pre-written IMs (e.g., “I’m on a call, I will call you back.”).


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