Comm-Tech Voice & Data Ltd are looking for a talented Telesales Team Manager to manage daily operations within the Lead Generation Team, aiming for maximum efficiency and cost-effectiveness.
The successful candidate will ensure that technology is utilised to a maximum and that staff are well organised and productive, setting targets and measuring performance for both individuals and the team.
Managing the Lead Generation Team you will be expected to deliver guidance and feedback that will help to optimise procedures and find ways to motivate and encourage staff to achieve maximum output. You will be responsible for performance management (e.g. setting objectives and reviewing KPIs) and Identifying areas of underperformance, ensuring there is clear communication across the team, creating and maintaining a positive culture that delivers results.
Communications Centre, 33 King Street, Norwich
25-30K depending on skills and experience
To apply for this position please upload your CV and covering letter explaining your suitability for the role