To manage daily operations within the Lead Generation Team, aiming for maximum efficiency and cost-effectiveness. To ensure that technology is utilised to a maximum and that staff are well organised and productive. Setting targets and measuring performance for both individuals and the team. Offering Solutions Advisors guidance and feedback, and helping to optimise procedures and find ways to motivate and encourage staff to achieve maximum output. Being responsible for performance management (e.g. setting objectives and reviewing KPIs) and Identifying areas of underperformance. Ensuring there is clear communication across the team, creating and maintaining a positive culture that delivers results.
If you would like to apply for this position
Communications Centre, 33 King Street, Norwich, NR 1 1PD
To apply for this position please upload your CV and covering letter explaining your suitability for the role